SVG
SVG
Karyawan Tetap (Probation)

Customer Relationship Management Manager

KABUPATEN BOGOR
Karyawan Tetap (Probation)
Min. 5 tahun pengalaman
Negosiasi
3 Pelamar
477 Dilihat
Tugas dan tanggung jawab
  1. Plan and implement CRM activities to include implement RFM strategies within the company to retain existing customers, enhance brand loyalty, and expand the brand’s value.
  2. Ensure the customer database is accurately segmented to effectively target marketing activities.
  3. Collaborate with the IT team to define capabilities and drive the implementation of the necessary CRM infrastructure.
  4. Oversee the governance of CRM data, including data standards, data auditing, data structure, user access rights, and reporting.
  5. Strategically plan, execute, and assess the performance of CRM program strategies.
  6. Take responsibility for executing customer retention campaigns, from conceptualization to analysis.
  7. Monitor and evaluate the performance of CRM campaigns to ensure target achievement and optimize the customer experience.
  8. Collaborate with marketing and sales teams to ensure message and approach consistency in CRM campaigns.
  9. Ensure the CRM system provides an effective sales funnel.
  10. Analyze market reports to identify marketing trends that the business should follow.
  11. Generate regular reports on CRM performance, including metrics on customer satisfaction, customer retention, and sales growth.
Kompetensi
  1. Min. Bachelor’s degree in Marketing, Communication, Business, or a related field.
  2. At least has 5 years of work experience in CRM or a related position.
  3. Strong knowledge of CRM strategy concepts, customer data analysis, and CRM software utilization.
  4. Excellent analytical skills and understanding of CRM performance measurement.
  5. Knowledge of best practices within the CRM industry.
  6. Proficiency in using CRM software such as Salesforce, HubSpot, or Microsoft Dynamics CRM.
  7. Strong analytical capabilities and understanding of CRM performance metrics.
  8. Effective communication skills and the ability to interact with customers.
Persyaratan minimum
  • S1
  • 25 - 35 tahun
  • Min pengalaman 5 tahun
Lowongan lainnya
Karyawan Perbantuan
Tax Admin
KABUPATEN BOGOR
44 Pelamar
20985 Dilihat
Karyawan Perbantuan
Account Payable Staff
KOTA BOGOR
13 Pelamar
9909 Dilihat
Karyawan Kontrak
E Commerce Admin Packer
KOTA YOGYAKARTA
8 Pelamar
6225 Dilihat
Karyawan Tetap (Probation)
Business Solution Manager
KABUPATEN BOGOR
3 Pelamar
3081 Dilihat
Karyawan Tetap (Probation)
Area Sales Manager
KOTA MAKASSAR
3 Pelamar
9233 Dilihat
Karyawan Kontrak
Operator Production
KABUPATEN SIDOARJO
603 Pelamar
35159 Dilihat
Karyawan Tetap (Probation)
Area Sales Manager
KOTA BANDUNG
24 Pelamar
27208 Dilihat
Karyawan Kontrak
Rasa Lokal Nusantara Sales Manager
KABUPATEN BOGOR
1 Pelamar
989 Dilihat
Karyawan Tetap (Probation)
Product Technician Staff
KOTA BOGOR
59 Pelamar
19940 Dilihat
Karyawan Kontrak
Operator Maintenance
KABUPATEN DELI SERDANG
0 Pelamar
844 Dilihat