SVG
SVG
Karyawan Tetap (Probation)

Customer Relationship Management Manager

KABUPATEN BOGOR
Karyawan Tetap (Probation)
Min. 5 tahun pengalaman
Negosiasi
3 Pelamar
769 Dilihat
Tugas dan tanggung jawab
  1. Plan and implement CRM activities to include implement RFM strategies within the company to retain existing customers, enhance brand loyalty, and expand the brand’s value.
  2. Ensure the customer database is accurately segmented to effectively target marketing activities.
  3. Collaborate with the IT team to define capabilities and drive the implementation of the necessary CRM infrastructure.
  4. Oversee the governance of CRM data, including data standards, data auditing, data structure, user access rights, and reporting.
  5. Strategically plan, execute, and assess the performance of CRM program strategies.
  6. Take responsibility for executing customer retention campaigns, from conceptualization to analysis.
  7. Monitor and evaluate the performance of CRM campaigns to ensure target achievement and optimize the customer experience.
  8. Collaborate with marketing and sales teams to ensure message and approach consistency in CRM campaigns.
  9. Ensure the CRM system provides an effective sales funnel.
  10. Analyze market reports to identify marketing trends that the business should follow.
  11. Generate regular reports on CRM performance, including metrics on customer satisfaction, customer retention, and sales growth.
Kompetensi
  1. Min. Bachelor’s degree in Marketing, Communication, Business, or a related field.
  2. At least has 5 years of work experience in CRM or a related position.
  3. Strong knowledge of CRM strategy concepts, customer data analysis, and CRM software utilization.
  4. Excellent analytical skills and understanding of CRM performance measurement.
  5. Knowledge of best practices within the CRM industry.
  6. Proficiency in using CRM software such as Salesforce, HubSpot, or Microsoft Dynamics CRM.
  7. Strong analytical capabilities and understanding of CRM performance metrics.
  8. Effective communication skills and the ability to interact with customers.
Persyaratan minimum
  • S1
  • 25 - 35 tahun
  • Min pengalaman 5 tahun
Lowongan lainnya
Karyawan Kontrak
Food Regulatory Staff
KABUPATEN BOGOR
30 Pelamar
10589 Dilihat
Karyawan Tetap (Probation)
IS Infrastructure Specialist
KABUPATEN BOGOR
14 Pelamar
20456 Dilihat
Karyawan Kontrak
Operator Maintenance
KABUPATEN DELI SERDANG
0 Pelamar
1010 Dilihat
Karyawan Tetap (Probation)
Warehouse Supervisor
KOTA MAKASSAR
3 Pelamar
235 Dilihat
Karyawan Tetap (Probation)
PPIC Supervisor
KABUPATEN SIDOARJO
9 Pelamar
3211 Dilihat
Karyawan Perbantuan
Helpdesk & Support Staff
KOTA SURABAYA
26 Pelamar
21729 Dilihat
Karyawan Tetap (Probation)
Packaging Development Supervisor
KABUPATEN BOGOR
37 Pelamar
27355 Dilihat
Karyawan Tetap (Probation)
Category Development Manager
KABUPATEN BOGOR
16 Pelamar
24614 Dilihat
Karyawan Tetap (Probation)
OPERATION FINANCE BUSINESS PARTNER
KABUPATEN BOGOR
2 Pelamar
1314 Dilihat
Karyawan Kontrak
Helpdesk & Support Staff
KOTA MEDAN
5 Pelamar
4364 Dilihat